HRGRP

Hampton Roads Assessment Center

The Hampton Roads Assessment Center offers a variety of occupational and leadership competency assessments to assist in the hiring, coaching and development of your employees. In today's competitive marketplace it is imperative that you have employees that can perform at a higher level. Making decisions about who can perform at this level requires more information than a standard interview process can provide. Our battery of assessments can assist in hiring all types of employees from sales, customer service, management and labor positions. Additionally many of our products are geared toward coaching and developing existing employees to higher levels of performance. All of our products are web based, meaning you have instant access to the results plus you can share the results of any assessment electronically with other co-workers. Make the decision today to hire the people who can take your company to the next level of performance. Call us and we will show you how!
Our battery of assessments include: (click on the assessment name to view report):

Step One Survey and Step One Survey II™ Business owners and employers are at risk when hiring people to positions of trust and responsibility. Employee theft costs employers an average of $9 per employee, per day - that’s over $2,000 a year, per employee, that comes off the bottom line. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey is how companies protect themselves from theft of money, property, time, and other assets.
Customer Service Profile™ Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.
Sales Indicator is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople, Competitiveness, Self-reliance, Persistence, Energy, and Sales Drive and predicts performance in seven critical sales behaviors, Prospecting, Closing Sales, Call Reluctance, Self-starting, Teamwork, Building and Maintaining Relationships, and Compensation Preference. The Profiles Sales Indicator can be customized by company, sales position, department, manager, geography, or any combination of these factors. Empirical data can be used to develop a pattern that will tell you how well a job candidate matches your successful salespeople. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.
Performance Indicator measures five individual characteristics and their impact on nine critically important aspects of success in business. They are filled with essential information about your people, describing significant job-related behavioral tendencies in these nine key measurable areas:

Productivity
Quality of Work
Initiative
Teamwork
Problem Solving
Adapting to Change
Response to Stress and Conflict
Work Motivation
Motivational Energy

The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it an ideal choice for your business.

Team Analysis - makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems. Use Team Analysis and you'll know team characteristics such as tendencies to:

take charge, be assertive, and take control of a situation
be outgoing, to be people-oriented and extroverted
be patient, tolerant and understanding of others
be concerned with accuracy, details and exactness
be competitive, to have a desire to win, to be aggressive
have a positive attitude regarding people and outcomes
be easy going and casual, to take things as they come
like identifying and analyzing problems
be concerned with timely results and quick to take action
show emotions and share feelings
be a part of the team who works well with others
be concerned with standards and high quality work

Effective teams achieve important objectives such as cutting costs, improving productivity, meeting quality control objectives and solving problems.

Profile XT - is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning and job description development. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet. - no administrator or proctoring is required- and reports are immediately available. The Profile XT™ is a "Total person" assessment that has a myriad of uses. It measures the job-related qualities that make a person productive – Thinking and Reasoning Style, Behavioral Traits, and Occupational Interests. Our clients tell us The Profile XT is three to five times more effective than any other assessment they have used. It is a versatile management tool that develops Job Match Patterns that can be customized by company, department, manager, position, geography, or any combination of these factors..
CheckPoint 360 - measures 18 critical leadership competences in a 360 environment. It is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.
CheckPoint SkillBuilder Series™ consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The SkillBuilder Series is a companion to the CheckPoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.
Organizational Management Analysis Report - The Organizational Management Analysis is another step in the CheckPoint 360°Competency Feedback System. The report is designed to give an overview of the information obtained from the completed CheckPoints of a given group of your managers. The information contained in this report will provide a factual summary of the perception of your management group with input from your managers’ bosses, peers, and direct reports. In its broadest sense, the report includes information to examine the culture of your company. It provides valuable insight regarding alignment of your management group to your company’s goals and objectives. This report can also be used to gather information related to the expectations for the human capital aspects of your company’s long-term strategic objective.